Email Link with Icon insbosswiki@insboss.net
Take A Wiki-Tour
ISBU-People

ISBU

Insurance Servicing Business Unit
TSBU Image

TSBU

Telemarketing Servicing Business Unit
ASBU Image

ASBU

Accounting Servicing Business Unit
QA Image

QA

Quality Assurance
My Apps

My Apps

Jeonsoft
EBundy
Google
HelpDesk
MyTeams
Zoom
Outlook
TQM-P
TQM-T

Quick Links

Employees Distro


Employee directory and
contact information

Legal Department


Legal services and
compliance

IT Support


Technical Support and
IT services

Leave & Workforce


Leave management and
coverage planning

Comp & Ben


Compensation & benefits
information

SKT Support


SKT Support and
assistance

Learning Hub


Training & development
resources

FWS Tracker


Flexible working schedule
tracking

Important News and Updates

Our Team Leaders

ISBU Important Documents

QA Important Documents
📄
ISBU Data Entry Standards
DOC
2025-08-06
1.0
📄
ISBU Quality Testing Process
DOC
2025-08-06
1.0
📄
InsBOSS Basic Training Manual

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
Final Checking (x-evidencing) and corresponding TQM Notes Guidelines

[ISBU Data Entry Standards]

DOC
2025-08-06
1.0
📄
Spartan Elite (ACORD forms)

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
InsBOSS Wiki - Process Bank

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
CF&P Updating Guidelines

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
TQM Guidelines

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
QA Scoring System

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
Task Processing Reminders

[ISBU Data Entry Standards]
DOC
2025-08-06
1.0
📄
TQM Guidelines
DOC
2025-08-06
1.0
📄
2025 InsBOSS Standard Task Queue Parameters

[TQM Guidelines]

DOC
2025-08-06
1.0
📄
Task Queue Manager

[TQM Guidelines]
DOC
2025-08-06
1.0
QA Videos
ISBU Data Entry Standards
ISBU Data Entry Standards
ISBU Quality Testing Process
ISBU Quality Testing Process
TQM Guidelines
TQM Guidelines
TQM - More Tagging Samples
TQM - More Tagging Samples
CF&P Updating Guidelines
CF&P Updating Guidelines

Meet Our QA's

Courses – QA Sharing Documents

Welcome to the QA Hub. Your home for all Quality Assurance policies, procedures, forms & templates. View the materials below or download as PDF. Use the Read & Acknowledge option to mark a policy as read when completing reading.

[ISBU006]
ISBU Data Entry Standards Training Video
[ISBU007]
ISBU QA Methodology
[ISBU008]
TQM Guidelines
[ISBU009]
CF&P Updating Guidelines
[ISBU005]
TQM Activity #1
More Courses
Explore additional training on the hub

Upcoming Events

[location-weather id="19574"]

New Starters

Promotion Achievement

Insurance Back-Office Solution System